How to reach us

We're here to help.

Whether you have a question before purchasing, a concern after receiving your report, or need to request a refund — reach out. Every message is read and responded to personally.

✉️

Response time

Within 24 hours on business days

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Based in

Sydney, Australia

Your privacy is protected. Any information you share in your message is used only to respond to your enquiry and is not passed to third parties.

For refund requests, please include your name and purchase email address so we can locate your order promptly.

🔒 Strictly confidential · Not shared with third parties