The assessment
5 questions
Each partner completes 25 questions independently — about 15 minutes each. You answer separately, privately, at your own pace, without seeing your partner's responses. Your answers are scored across five structural domains, and the gap between your individual scores is as significant as the scores themselves.
Why independently? If both partners completed it together — discussing, negotiating, compromising — the responses would reflect the agreed middle, not each person's genuine experience. The independence is where the insight comes from.
The assessment requires both partners to participate — it cannot be completed by one person on behalf of both. The distance scores that make the report meaningful only exist when both sets of responses are present.
If one partner is reluctant, sharing the sample report first often helps. Seeing exactly what the output looks like removes uncertainty about what the process involves.
No. Each partner can complete their questionnaire at any time — in the same sitting or days apart. Once both submissions are received, report generation begins. The 48-hour delivery window starts from the moment both partners have submitted.
25 structured statements across five domains: SC — How We're Organised, RS — Time, Money & Capacity, DA — Where We're Headed, FM — Conflict & Recovery, and AC — How We Adapt. You rate each on a 7-point scale — from strongly disagree to strongly agree. Questions describe situations, not feelings — for example, how clearly roles are defined, how manageable the current load feels, or how efficiently disagreements resolve. There are no trick questions and no right or wrong answers.
For most couples, one assessment at a meaningful transition point — and a follow-up 6–12 months later — provides a useful before-and-after picture. Each assessment is a separate one-time Full Report, so you simply retake it whenever a check-in would be useful.
The report
4 questions
The Full Report includes: a Family Clarity Index™ score (0–100) with a Position Stand classification (A–E); a five-pillar radar profile showing strength and distance across all five domains; an alignment and distance map highlighting where perceptions diverge most; your top 3 pressure points ranked by combined structural load; per-pillar conversation prompts; and a 7-day stabilisation plan. See the sample report for a complete preview.
The default report shows pillar-level scores and distance gaps — not individual question responses. This is intentional. The insight comes from the structural pattern across domains, not from specific items. Showing individual answers can introduce defensiveness that makes the report harder to act on constructively.
Within 48 hours of both partners submitting their questionnaires. Report generation is automated — it begins as soon as both submissions are received. You will receive an email notification with a link when the report is ready.
The report is designed to be read together. The recommended approach: start with the Executive Snapshot for the overall picture, then focus on one pressure point at a time. Use the per-pillar conversation prompts to structure the first discussion. Keep the initial conversation to 20 minutes — the goal is a starting point, not a full resolution.
Useful framing: treat every finding as "what needs definition" rather than "who is right." Distance scores in particular reflect different perceptions of the same system — not fault on either side.
Privacy & data
4 questions
All data is encrypted in transit and at rest. Your responses are not shared with any third party, not used to train any AI model, and not shared between partners — only the combined report output is delivered jointly. Staff can only access individual responses for support or technical error investigation, with a record kept of that access.
See our Data Handling & Confidentiality page for full details, including retention periods and your rights under the Australian Privacy Act, GDPR, and UK GDPR.
No. Each partner's questionnaire responses are stored separately and are not accessible to the other partner through the platform. Only the combined report output — pillar scores, distances, and derived findings — is shared with both partners. Neither partner can view the other's individual question-level answers unless the opt-in response appendix is selected by both.
Yes, at any time. Contact us at info@familyclarity.net and we will process deletion within 30 days. Note that once a report is deleted it cannot be recovered. Assessment response data is automatically deleted 24 months after submission regardless of whether a deletion request is made.
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Pricing
4 questions
The Full Report is $49 per couple, one-time — one purchase covers both partners completing the assessment and receiving the shared report. You can also buy a Gift Card for $49, which gives someone else a complete Full Report they redeem when they're ready.
Per couple. One purchase covers both partners completing the assessment and receiving the shared report. You do not need to purchase twice.
If neither partner has begun the questionnaire and no report has been generated, a full refund is available within 14 days of purchase. If a technical fault on our end causes non-delivery or a significant error, we will re-deliver or refund in full. Once the report has been generated and delivered, refunds are not available as the service has been fully rendered.
See our full Refund Policy for all scenarios.
Yes. Family Clarity can be purchased as a gift for an engaged couple, new parents, or anyone at a significant life transition. Contact us at info@familyclarity.net for gift delivery options — we can arrange delivery of the access link to you to pass on, or directly to the couple.
Scope & suitability
5 questions
Consistently. Couples with high overall scores frequently find that distance scores surface assumptions they didn't know they were making — particularly in DA — Where We're Headed and RS — Time, Money & Capacity. A structural check-in when things are functioning well is the lowest-cost time to identify small gaps before they compound. It's the relationship equivalent of a financial review.
If your situation involves safety concerns, coercive control, or a relationship in active crisis, this automated assessment is not the right primary resource. Please contact professional support: in Australia — Relationships Australia (1300 364 277) or 1800RESPECT (1800 737 732); in the US — National DV Hotline (1-800-799-7233); in the UK — National Domestic Abuse Helpline (0808 2000 247).
For couples experiencing significant but not acute friction — the "something needs to change but we don't know what" category — Family Clarity can provide useful structural clarity as a starting point or complement to facilitated support.
Couples therapy is relationship treatment — typically involving a trained clinician, emotional processing, and therapeutic goals over multiple sessions. Family Clarity is a structural diagnostic tool. It produces a scored map of coordination patterns across five domains, without clinical involvement, emotional evaluation, or therapeutic framing. Think of it as a diagnostic instrument, not a treatment. It is a complement to therapy — not a replacement.
The Family Clarity framework is a proprietary structural model. It has not been clinically validated in the same way that psychological instruments are. Scores are directional indicators — they reflect the pattern of your responses at the time of completion and should be used as a starting point for conversation, not as a definitive clinical measurement.
See our Disclaimer & Scope of Service for a full description of the service's limitations.
No. Family Clarity reports are not suitable for use as evidence in legal proceedings, including family law matters. They are generated from self-reported responses, are not clinically validated, and carry no independent evidentiary standing. If you are involved in a legal matter, please consult a qualified legal professional.